Below are some resources that may assist our community.

HELPLINES (not crisis services)
Butterfly National HelplineSupport around disordered eating or body image issues

Mon – Sun: 8am – 12am

1800 334 673
Carer GatewaySupport for non-parental primary carers

Mon – Fri: 8am – 5pm

1800 422 737
Disability Information HelplineSupport for individuals with a disability, and their family

Mon – Fri: 8am – 8pm

1800 643 787
DrugInfoAlcohol & Drug Foundation provides information on substances

Mon – Fri: 9am – 5pm

1300 858 584
eHeadspacePhone, email, webchat counselling for adolescents

Mon – Sun: 9am – 1am

1800 650 890
Family Relationship Advice LineSupport for families, including through separation

Mon – Fri: 8am – 8pm and Sat: 10am – 4pm

1800 050 321
InTouch – Multicultural Centre Against Family ViolenceSupport for CALD women and children survivors of family violence

Mon – Fri: 10am – 4pm

1800 755 988
Mind Australia Carer HelplineSupport for family, friends and carers of people with mental illness

Mon – Fri: 9am – 5pm

1300 554 660
No to ViolenceSupport around family violence prevention

Mon – Fri: 8am – 9pm and Sat – Sun: 9am – 5pm

1300 766 491
Parent LineSupport for parents and carers of children and adolescents

Mon – Sun: 8am – 12am

13 22 89

 

QLifeSupport for LGBTQ+ sexuality, gender, identity and relationships

Mon – Sun: 3pm – 12am

1800 184 527
SANE AustraliaSupport for adults with trauma or complex mental health issues

Mon – Fri: 10am – 10pm

1800 187 263

 

WIREWomen’s support for issues: financial, housing, relationship, legal

Mon – Fri: 9am – 5pm

1300 134 130
COMMUNITY AGENCIES
Australian Centre for Grief and BereavementSupport and counselling for those bereaved through any cause9265 2100
Andrews CentreEndeavour Ministries charitable organization providing support9700 4944
Better Place AustraliaFamily law information, counselling and mediation8781 9111
City of Casey Youth Counselling & Support ServiceSupport for 10 – 25 year old’s, and their families or carers

Adolescents can text the mobile number for intake

9792 7279

0417 347 909

CMY – Centre for Multicultural YouthPrograms and supports for refugee and migrant young people8594 1561
Cranbourne Information & Support ServicesProvides wide range of community information and supports5996 3333
Djirra Aboriginal Family Violence Legal ServiceSupport to Aboriginal people experiencing family violence

Mon – Fri: 9am – 5pm

1800 105 303
Family Life / ShineFamily support services working with vulnerable communities

Programs / support available in multiple languages

8599 5344
Foundation HouseServices to people who have experienced

torture or trauma in their country of origin

8788 3333
HeadspaceYouth (12 – 25 year old) physical, sexual, mental health supports1800 367 968
Relationships AustraliaRelationship support for individuals and families to achieve respect1300 364 277
Salvation ArmySupport including crisis, material aid, information and referral9794 9533
SMRC – Southern Migrant & Refugee CentreProvides essential services to refugees and migrants9767 1900
South East Community LinksPractical support services to manage difficulties and build skills9791 8344
Springvale Monash Legal ServiceFree and confidential legal services across the south-east9545 7400
Uniting (ChildFIRST)Support services and programs for all marginalised populations9704 8377
WAYSSHousing support and crisis accommodation9703 0044
WindermereFamily support: counselling, housing, parenting programs1300 946 337
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