Below are some resources that may assist our community.
| HELPLINES (not crisis services) | ||
| Butterfly National Helpline | Support around disordered eating or body image issues
Mon – Sun: 8am – 12am |
1800 334 673 |
| Carer Gateway | Support for non-parental primary carers
Mon – Fri: 8am – 5pm |
1800 422 737 |
| Disability Information Helpline | Support for individuals with a disability, and their family
Mon – Fri: 8am – 8pm |
1800 643 787 |
| DrugInfo | Alcohol & Drug Foundation provides information on substances
Mon – Fri: 9am – 5pm |
1300 858 584 |
| eHeadspace | Phone, email, webchat counselling for adolescents
Mon – Sun: 9am – 1am |
1800 650 890 |
| Family Relationship Advice Line | Support for families, including through separation
Mon – Fri: 8am – 8pm and Sat: 10am – 4pm |
1800 050 321 |
| InTouch – Multicultural Centre Against Family Violence | Support for CALD women and children survivors of family violence
Mon – Fri: 10am – 4pm |
1800 755 988 |
| Mind Australia Carer Helpline | Support for family, friends and carers of people with mental illness
Mon – Fri: 9am – 5pm |
1300 554 660 |
| No to Violence | Support around family violence prevention
Mon – Fri: 8am – 9pm and Sat – Sun: 9am – 5pm |
1300 766 491 |
| Parent Line | Support for parents and carers of children and adolescents
Mon – Sun: 8am – 12am |
13 22 89
|
| QLife | Support for LGBTQ+ sexuality, gender, identity and relationships
Mon – Sun: 3pm – 12am |
1800 184 527 |
| SANE Australia | Support for adults with trauma or complex mental health issues
Mon – Fri: 10am – 10pm |
1800 187 263
|
| WIRE | Women’s support for issues: financial, housing, relationship, legal
Mon – Fri: 9am – 5pm |
1300 134 130 |
| COMMUNITY AGENCIES | ||
| Australian Centre for Grief and Bereavement | Support and counselling for those bereaved through any cause | 9265 2100 |
| Andrews Centre | Endeavour Ministries charitable organization providing support | 9700 4944 |
| Better Place Australia | Family law information, counselling and mediation | 8781 9111 |
| City of Casey Youth Counselling & Support Service | Support for 10 – 25 year old’s, and their families or carers
Adolescents can text the mobile number for intake |
9792 7279
0417 347 909 |
| CMY – Centre for Multicultural Youth | Programs and supports for refugee and migrant young people | 8594 1561 |
| Cranbourne Information & Support Services | Provides wide range of community information and supports | 5996 3333 |
| Djirra Aboriginal Family Violence Legal Service | Support to Aboriginal people experiencing family violence
Mon – Fri: 9am – 5pm |
1800 105 303 |
| Family Life / Shine | Family support services working with vulnerable communities
Programs / support available in multiple languages |
8599 5344 |
| Foundation House | Services to people who have experienced
torture or trauma in their country of origin |
8788 3333 |
| Headspace | Youth (12 – 25 year old) physical, sexual, mental health supports | 1800 367 968 |
| Relationships Australia | Relationship support for individuals and families to achieve respect | 1300 364 277 |
| Salvation Army | Support including crisis, material aid, information and referral | 9794 9533 |
| SMRC – Southern Migrant & Refugee Centre | Provides essential services to refugees and migrants | 9767 1900 |
| South East Community Links | Practical support services to manage difficulties and build skills | 9791 8344 |
| Springvale Monash Legal Service | Free and confidential legal services across the south-east | 9545 7400 |
| Uniting (ChildFIRST) | Support services and programs for all marginalised populations | 9704 8377 |
| WAYSS | Housing support and crisis accommodation | 9703 0044 |
| Windermere | Family support: counselling, housing, parenting programs | 1300 946 337 |